STANDARD MINIMUM QUALIFICATIONS
Education: University degree in Business Administration, Public Administration, Supplychain or any other relevant field.
Language: Proficiency in English & Arabic languages.
Experience: At least four years of progressively responsible support experience including at least two years in the field of Logistics, Supply chain, Finance, Accounting, Transport, Insurance, Statistics, Operations, Administrative services or another related field, or at least one year at G4 level or equivalent.
KEY ACCOUNTABILITIES (not all-inclusive)
- Provide support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries.
- Support timely plan, order and delivery of commodities and supplies to authorized partners and destinations.
- Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mind-set.
- Contribute to budget preparation, monitoring and revision for all delivery modalities, ensuring adherence to relevant procedures and in compliance with corporate standards.
- Assist in monitoring inventory management processes to track trends and account for the inventory status from source to beneficiary.
- Assist in management of commodity accounting data quality and integrity.
- Support operational pipeline analyses, assessments and operational planning for all delivery modalities. Including undertake frequent field visits to WFP’s cooperating partners (e.g. Government, Port Agents, external warehouses , Packing facilities , NGOs ..etc. ) for conducting regular food Quality inspections , stock takes and to assist WFP’s stockholders in proper recordkeeping in conformity with WFP regulations.
- Conduct, partake in any other field missions to support other activities of Supply chain logistics unit, such as but not limited to “market (retail) or/and transport” surveys.
- Process documentation for execution of logistics operations (e.g. customs clearance, invoice verification), take appropriate actions to resolve operational issues escalating various issues to the supervisor.
- Collect and compile data, produce and/or contribute to reports and ensure information accuracy in corporate systems in support to informed decision-making.
- Liaise with internal and limited number of external stakeholders to support efficient logistics operations management.
- Provide guidance to other support staff, in order to assist them in completing standard tasks to agreed standards and deadlines.
- To Perform other related duties as required
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
• Experience using corporate systems to monitor ongoing shipments, pipeline information, insurance claims, and food stock.
• Experience analysing data (on commodities, funds, etc.) and drafting reports.
• Experience in measuring service providers’ performance against set KPIs.
• Experience in assisting the preparation of contract documentation.
• Experience in providing technical business support in corporate systems.
