Business Operations Manager
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.
The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.
We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Last year we reached over 80 million people directly and 791 million people overall including online, broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.
This role plays a key part in delivering high-quality services supporting the business operations administration function, and other functions that may require support. The role will also support the achievement of British Council corporate standards and meet relevant polices/ procedures.
Section: Responsibilities / Duties
You will be a key, and pro-active member of the business operations management team and line manager for other team members. You will work as part of an efficient and effective team, ensuring that the team’s performance adds value to the delivery of objectives and to ensure that all risks, compliance and business continuity are identified, monitored, managed and controlled.
Section: Requirements: Education / Experience / Languages / other requirements:
We are looking for someone with English at proficiency level B2 as well as a fluent written and spoken Arabic speaker.
You should either have a B.Sc. Engineering: Construction, civil, electricity, or mechanics or 5-year experience as a facilities manager in multinational multi-sites organization or Certificate/affiliation from a reputed facilities management educational organization.
You should hold at least 2 years’ experience in a similar managerial role and have a proven track record in general office administration and Facilities Management
You should have experience in project management as well as experience in managing teams.
You should be someone with Strong organisational skills with the ability to prioritise tasks, meet deadlines along with experience in working in a multi-cultural organisation in an international context as well as a Strong administrative experience with the ability to interpret and follow organisational policy and practices
You need to have a track record of building effective relationships with employees and management to achieve the delivery of high quality and effective professional services. You should also have the experience of developing and managing a range internal and external stakeholder relationships.
In addition to the above a certificate/diploma in business administration, project and facilities management will be a desirable requirement
Section: Extra information
If you are interested in the post and feel that you are suitable for the role, then we would really like to hear from you. Please apply by 3 September 2020 (12:00 am CET time).
A connected and trusted UK in a more connected and trusted world.
The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies. The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.
The British Council is committed to safeguarding children, young people and adults who we work with.
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
Job source: recruiting organization’s website.
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